Customer Support

Technical Support 

Should you need technical support, please contact us at

Fonon Technologies supports customers throughout the world and has a dedicated team of Service and Technical Support Engineers to provide after sales service from the moment the laser is delivered. We promise to give you our full attention and to act with integrity and accountability. Fonon Technologies offers extensive customer training and support to ensure the best system performance, including:

Factory and on-site operator training
Advanced customer training
Designated customer service engineers
Optimal system configuration
Inbound Customer Support

Advanced application support
Notifications of System Upgrades
Remote diagnostics capability
Direct Technical Support
Engineers log in for testing/troubleshooting

Fonon Technologies is committed to delivering superior customer service that meets the needs of our customers in a consistent manner, unsurpassed in professionalism, politeness and promptness. We assess the problem and determine best solution. We promise always to do what we say we will do.

Spare Parts

For a complete list of spare parts please contact us. While a few specific accessories are listed on the website for purchase, Fonon Technologies maintains a full list of available spare parts. Please contact our customer service department for spare parts for your specific fiber laser system.

Contact Us

400 Rinehart Rd
Lake Mary, FL 32746
Phone: (407) 477-5618
Toll Free: (844) 44-LASER (52737)
Fax: (407) 804-1002