Field Service Request
Field Service Request Form
For field service, Please call or fax your request to 407-804-1002
Labor and Travel Rates
Hourly Rate: $210.00 per hour (8 hour minimum 1st day, 4 hour minimum each additional day)
Overtime Rate: Will be charged at time and one half regular hourly rate
Saturday Rate: Will be charged at twice regular rate
Sunday & Holiday Rate: Will be charged at twice regular rate
Travel Rate: $75.00 per hour
Travel Weekend Rate: $120.00 per hour Travel Weekend Rate: $120.00 per hour
Unless other arrangements are made, Travel and Subsistence are the customer’s responsibility on both warranty and non-warranty field trips.
These charges include:
Airfare
Hotel expenses
All other transportation (car rental, taxi, train, etc.)
Miscellaneous travel-related expenses
IN-DEPTH TECHNICAL AND PROGRAMMING TRAINING FOR OUR PRODUCTS IS AVAILABLE. RATES VARY ACCORDING TO PRODUCT.